Re: GTE
James D. Butt 'J.D.' (jbutt@mwci.net)
Thu, 10 Oct 1996 00:32:41 -0500 (CDT)
> GTE finally pushed me over the edge. I put a trouble ticket in that
> said "all lines" as the problem was on all the lines. The repairman
> came out weilding nothing but an attitude and a lineman handset, and
> telling me its adiquate test equipment.
>
> Well, he tests the one line that I reported it on, when I enquire about
> the other lines he comes back with a smart-ass comment, then jumps in
> his truck and leaves.
>
> I canceled everything out for the afternoon and put in FOURTEEN
> seperate repair tickets. This means by 5PM tomarrow afternoon, I will
> have a $1400 credit on my account, and will continue to get this every
> 24 hours... Soon GTE will be financing my T1 connection, new car, bass
> boat, and vacation, and the Grapeland Freenet if they don't get it
> together promptly. I have a growing suspition they will be digging in
> a 50 pair line to the CO tomarrow :-)
GTE can be difficult at times talk to your PUC if they give you greif ask
for an escalation list. Yell scream threaten to sue. They will work real
fast.
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James D. Butt | voice 319.557.8463
Network Engineer | fax 319.557.9771
MidWest Communications, Inc. | pager 319.557.6347
241 Main St. | noc@mwci.net
Dubuque, IA 52001 | email jbutt@mwci.net
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"Lets fight against continental drift!"
"I used up all my sick days... so I'm calling in dead"