Right on! Which, despite the nature of the beast, is probably why you
guys are number one in my books when it comes to tech support. Hopefully
I have the good graces to always offer the same level of support to my
customers. There are times, however...
> I took it personally because for many months 'support' was effectively me.
> So saying support didn't respond during that time is saying I didn't respond.
And you probably had a bad day even if you didn't notice it and you're
only human and you do a heck of a job so most everyone here would
understand. But ain't it amazing how these things escalate?
Regards,
Steve
Stephen B. Henry steve@headwaters.com
Director of Operations http://www.headwaters.com/
headwaters network http://www.headwaters.com/steve/
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