Re: immoral and illegal business practices on the part of GTE

Robert Hanson (roberth@cet.com)
Mon, 14 Oct 1996 10:27:21 -0700 (PDT)

call your sales rep.

call gte competition in that area if there is any local to you.

or

it would be much easier if you are busy, to call your lawyer. have your
lawyer file a "formal complaint in writing" with the puc using the proper
methods and channels.

been there, done that.

--->
Robert H. Hanson Cutting Edge Communications, Inc. - blah,blah
Otis Orchards, Wa. Regional Commercial Internet Service Provider
(509) 927-9541 email: roberth@cet.com - http://www.cet.com/

On Mon, 14 Oct 1996, Jacob Suter wrote:

> Ok. Heres the second part of this saga.
>
> One of our customers called GTE friday evening right before 5PM CDT.
> Her battleship (actually my modem) 2400 modem connecting to her shell
> account from her 8086 is getting hosed with line noise (its actually
> audible noise when talking on her line). She mentions the fact that
> she is connecting to Intrastellar Internet and they promply tell her to
> call another 800 number.
>
> She's like "ok", hangs up, calls it... ITS GTE.NET's NUMBER. She
> calls back and they basically make it sound like they won't do anything
> about it. THE ASSHOLES.
>
> I would encourage you guys (the other ISP owners) if you feel your
> telco's service is inadiquate call and complain about yer personal line
> just like yer another customer and see what happens. Those who have
> GTE and get the same result please contact me, I really think if this
> is a wide spread thing, its very illegal, immoral, and crappy all
> around, something should be done about it.
>
> JS
>