Call Termination

Devron Knowles (devronk@rmci.net)
Wed, 16 Oct 1996 14:32:51 -0600

I had a couple of questions that maybe some of you could help me out =
with. We just recently did our monthly billing and noticed that our user =
time on our lines was some what higher that bill that we got from our =
telco on our line issue. It looks like we billed our customers for more =
hours that they actually used.=20

I am currently running 3 PM2e30's with Radius for NT and ComOS 3.3.3

My questions are:

At what point does the PortMaster hang the modem up? Is it hung as soon =
as the user disconnects, or when the PM sends the reset command?

Since I have an idle time out of 15 minutes set in the PortMaster, will =
it tell Radius that the call has been terminated, forcing Radius to =
write the record to the log?

Since I believe that users can hang up modem by hard disconnects, if the =
modem is hung shouldn't the record still be sent to Radius for it to =
right the disconnect record?

Any answers would sure help me trouble shoot this problem further.

Thanks

Devron Knowles
Information Systems Coordinator
RMC Internet Systems
devronk@rmci.net
home.rmci.net/devronk