Let me just say that if you are running 1440-12, don't. You will continue
to have that problem. The only fix is the Beta firmware. We keep most of
ours at 28.8 code because the 33.6 has the problems you are saying. The
beta doens't seem to have it. SEEM is key because every once in awhile it
appears it is still happening.
Second, if you call Supra, and press 0, be nice :) Michelle is the girl who
usually answers and I know her personally. She is very nice, and good
looking too. *big smile*
Basically, the 1440-22's (23 is out now too) works pretty well here on the
few modems we are using it on. The 1440-12's STINK! :)
Richard
At 04:42 PM 10/17/96 -0400, you wrote:
>At 09:38 PM 10/16/96 -0400, J Rowley wrote:
>>
>>We don't have this problem after upgrading our ROM chips to the 33.6
>>chips that Supra offers. One problem we do have now though is that the
>>modems randomly freeze. One modem might freeze one night and after
>>resetting it, it might last for a week before happening again. This also
>>happens to the 'true' 33.6s we get through our supplier so it's not just
>>the upgraded modems acting up. Damn,do these things run hot. I even have
>>2 fans blowing on top of them along with the a/c down low.
>
>We had similar 9600 connection problems and the 33.6 flash rom seems to
>have stopped that... of course, we went through 4 versions of flash roms.
>The "freezing" problem has been happening for quite some time. Every
>morning, our tech support staff comes in and checks for stuck modems. Found
>12 of them this morning...
>
>We've been having horrible problems with BellSouth lately (surprise!), and
>in the process of debugging THEIR problems, this morning also discovered
>that I had about 10 modems that looked fine, displays cycling, offhook
>light on, dtr light on, but nobody connected, and strange noises on the
>phone line once we traced it back to the wall. BellSouth's switch finds the
>line "high and wet". Of course, the PortMasters are fine and dandy :)
>
>Anybody else run into that one? I'm on the verge of calling and chewing
>out the first person who answers at Diamond. If anybody'd like to help
>chew, please lemme know :)
>
>>Supra's response to it was to flash all the modems with a beta flash
>>upgrade. Ummm, I don't really like anything with the word "beta" in it :)
>>I haven't done it yet. I think I'll try it on one or two Thurs or Fri and
>>see what happens though.
>
>Lemme know if it helps. I may do the same thing tomorrow morning.
>
>
>