> It seems to happen across all the portmasters. Is it us,
> the modems, our lines, customer lines? I've noticed
> that in one section of town that calls us this happens
> more frequently.
I have one customer that claims he gets dropped within a
couple of minutes, but dials in again and stays on OK.
> As a note, we have a dedicated modem and generic phone line
> to a customer, the best he has done is 3 days straight, with
> complete connection. Mostly it's about a day, then he needs
> to redial.
One possibility for connections only lasting for a day is
automated telco line testing. I've seen our local exchange
do odd things to the line when testing. I think they test
for loading, ring current, etc.. I presume it's
supposed to test only lines that aren't in use, but I'm
not sure. Maybe ask telco to NOT auto-test your dial-up lines?
Bernard Klatt Owner Fairview Tech Ctr Ltd. www.ftcnet.com