How can I determine average per customer utilization

Mark Colasante (mcola@netexp.net)
Sun, 10 Nov 1996 10:45:50 -0500

We would like to begin tracking some statistical information for our dialup
Internet access services. We are using PM2e units and the Microcom ISPorte
racks as well as Cisco 2501 routers. We are not using any SNMP tools, nor
do we currently offer ISDN dial-up. What are some ways that we can derive:

1. Average hours online per customer per month.
2. Average bandwidth used per customer per month.

We do use radius accounting but don't really have any utilities to analyze
the data.

Any suggestions are appreciated. Also, if anyone has already determined
their average per customer usage statistics, would you mind sharing some of
your data so that we may compare our results?

Mark Colasante
NetExpress, Inc. Phone: (614) 326-6300
5025 Arlington Centre Blvd. Fax: (614) 326-6303
Columbus, OH 43220 Email: mcola@netexp.net
http://www.netexp.net