Re: Mac Users and Dialups

John Storms (jstorms@livingston.com)
Tue, 03 Dec 1996 06:59:08 -0800

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At 09:56 PM 12/2/96 -0800, you wrote:
>May not be the medium for this, but I'm experiencing troubles with my Mac
>dialup customers. Seems they are constantly being disconnected for no
>apparent reason. I have Mac users using Open Transport, FreePPP, MacPPP,
>etc... They are all experiencing the same trubs, some more frequent than
>others. Again, this is only my Mac customers.
>
>Is anyone else experiencing these problems? BTW, I'm using Multitech rack
>mount modems on my end, with a Livingston PM2e Remote Access unit.
>
>All comments welcome...btw, already had 'em try "ATZ," doesn't help.

On your PortMaster turn on the debug that will allow you to monitor
disconnect reasons from a console session at the command prompt.

Command> set console
Command> set debug term on

Then monitor the reasons why your users are being disconnected. For more
detailed information on the disconnect reasons go to our web site at
http://www.livingston.com under "Customer Service" under "Application Notes"
and check out "debug flags".

---
jstorms@livingston.com
"I couldn't be more surprised if I woke up with
my head sewn into the carpet" - Clark Griswald

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Maybe in reply to: BadgerNet: "Mac Users and Dialups"