ComOS 3.3.3 isn't likely to make much difference.
> Is this a problem with the pm2e or would it be more likely to be a user
> problem?
If the termination cause is Lost-Carrier the PM didn't do it. That is
just reporting that the DCD signal was dropped.
The problem could be your modem, the phone lines or the user's modem.
JGT
-- John G. Thompson Livingston Enterprises Inc. Phone: (800) 458-9966 JOAT(MON) 4464 Willow Road Fax: (510) 426-8951 support@livingston.com Pleasanton, CA 94588 http://www.livingston.com