> Screaming at me will not make me work faster, especially when it's your own
> damn fault.
My philosophy is that people in customer service are paid to put up with
screaming and bitching and still respond courteously. Now there is a limit
on how much a front-line person gets paid to put up with, which is why you
have supervisors, who get paid more, and therefore are capable of absorbing
much more shit.
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Bob Forsman thoth@gainesville.fl.us
http://www.gainesville.fl.us/~thoth/