Re: tech-support-Thinline?How'bout ThinPatience!

patrick@value.net
Thu, 19 Dec 1996 09:10:42 -0800 (PST)

On Thu, 19 Dec 1996 thoth@purplefrog.com wrote:

> Alex Rubenstein <alex@nac.net> ,in message <3.0.32.19961219030605.00f21d50@mail
> .nac.net>, wrote:
>
> > Screaming at me will not make me work faster, especially when it's your own
> > damn fault.
>
> My philosophy is that people in customer service are paid to put up with
> screaming and bitching and still respond courteously. Now there is a limit
> on how much a front-line person gets paid to put up with, which is why you
> have supervisors, who get paid more, and therefore are capable of absorbing
> much more shit.

So, what is the employee discount on Valium and JD? ;-)

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Value Net, Inc. (510) 943-1708 fax
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