> I know I've seen this before on the list, but can't seem to find the
> definitive answer, so pardon the repetition!
>
> The unit: PM2eR with ComOS 3.3.3
>
> Default timeout on the ports is set to 20 minutes.
>
> We have a customer complaining that he gets cut off in the middle of long
> downloads. I seem to remember a discussion on whether the PM idle timer
> "sees" outgoing traffic on its serial port.
>
> Now, as far as I recall, FTPing a file will create traffic in both
> directions, but I could be wrong.
Yes, it does. In fact quite a bit.
> Any pointers appreciated.
Probably the modem is just flaking out and disconnecting.
RADIUS accounting should report idle-timeout disconnects as such.
> ========================================================================
> Joe Hartley - jh@brainiac.com - brainiac services, inc
> PO Box 5069 : Greene, RI : 02827 - vox 401.539.9050 : fax 401.539.2070
> Without deviation from the norm, "progress" is not possible. - FZappa
>
>
Tom