Couple problems (fwd)

Tim Flavin (tim@i1.net)
Thu, 1 May 1997 19:00:53 -0500 (CDT)

This is my 3rd email on this subject and I still have no responce from
support.

Unit just locked up again about 10 minutes ago.

I've cc:'ed pm-users because of todays thread about support. I have 3
other PM3's that are working perfectly, but this one is a problem child.
Please answer the email that you are at least getting this mail and
working on a solution or RMA the unit.

==============================================================
Tim Flavin Internet Access for St Louis & Chicago
Internet 1st, Inc Toll Free Sales & Support 800-875-3173
http://www.i1.net For more information email info@i1.net
==============================================================

---------- Forwarded message ----------
Date: Fri, 25 Apr 1997 20:53:41 -0500 (CDT)
From: Tim Flavin <tim@i1.net>
To: support@livingston.com
Subject: Couple problems (fwd)

I emailed this last Sunday, still no responce, about 10 minutes ago, the
same PM3 locked up yet again.

==============================================================
Tim Flavin Internet Access for St Louis & Chicago
Internet 1st, Inc Toll Free Sales & Support 800-875-3173
http://www.i1.net For more information email info@i1.net
==============================================================

---------- Forwarded message ----------
Date: Sun, 20 Apr 1997 00:30:29 -0500 (CDT)
From: Tim Flavin <tim@i1.net>
To: support@livingston.com
Subject: Couple problems

On one of my PM3's (running ComOS 3.5.1b11) is loosing all reachability on
both the ether interface and the console port about once a week. Can't
ping it, can't get any responce on the console port. Power cycle seems to
be the only answer. Had a previos problem with this particular unit
rebooting itself about every 3 hours 2 weeks ago, was advised to flash to
3.5.1b11 from 3.5c6 and it has yet to reboot on it's own.

On a OR-HS, I just spent the most agrivating weekend (Eval unit) with it.
Seems if you have cdp enabled on a Cisco, and you have SNMP enabled on the
OR-HS, the PVC goes bonkers and tears itself down every minute or two.
After turning SNMP off on the OR-HS, things seem stable again, and I
disabled cdp on the Cisco sub-interface of this connect just to be on the
safe side, but once SNMP was turned off on the OR-HS, everything cleared
up. The OR-HS ComOS is 3.5L

==============================================================
Tim Flavin Internet Access for St Louis & Chicago
Internet 1st, Inc Toll Free Sales & Support 800-875-3173
http://www.i1.net For more information email info@i1.net
==============================================================