Livingston Sales tells me that new PM-2E's are shipping with 4 MB of RAM
installed, but what am I supposed to do with the 100+ PM-2E's I already
own and which are distributed around the countryside?
Most customers will not require every new feature which may be included
in code-bloated future releases. I suggest that Livingston put some very
serious effort into modularizing or optimizing their code to allow
typical configurations to fit in a 1 MB unit and still stay current.
You are about to turn every 1 MB PM-2E you ever sold into a dinosaur
(and there must be a LOT of them), forcing your customers to decide
whether they should:
1) upgrade the memory - a hassle if you have more than a few units.
2) run old code releases - and live with a mix of releases and
features/bugs if you buy new Livingston gear like the PM3, possibly
causing Radius and other support complications.
3) go out and buy all new equipment.
While it may not be much work for a small customer to choose option 1,
for a big customer both option 1 and 2 are enough of a pain to force
serious consideration of option 3, and anytime you force a customer to
contemplate option 3 you risk losing the business.
Regards,
Mike Kenning
Senior Technical Analyst
SPAN/BC Provincial Government Data Network
4000 Seymour Place, Victoria, BC, Canada, V8X 4S8
Ph:(250)387-5454 Fax:(250)387-8419
mailto:Mike.Kenning@gems1.gov.bc.ca