Customer: My fsckin fax machine wont fsckin work because of yer fscking
phone service...
Works every time... Just make sure the customer doesn't mention modem..
JS
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> From: Jaime Bozza <wheelman@nuc.net>
> To: John E. Kozitzki <johnk@rural-net.com>
> Cc: Portmaster-users List <portmaster-users@livingston.com>
> Subject: Re: Phone Lines
> Date: Friday, May 09, 1997 11:55 AM
>
> On Fri, 9 May 1997, John E. Kozitzki wrote:
>
> > This is true.
> > How can I diagnose this problem?
> > I have the 28.8 set at 115200bps
> > The 14.4 was at 19200bps
> > When connection was established with the 28.8, it said 9600bps or
7200bps.
> > With the 14.4 is said 19200bps.
>
> A lot of the 14.4K modems only show DTE (At least, that's all I've been
> able to do), but occasionally if you add (I'm assuming Win95) to the
> Additional Settings for the modem, you can get it to do otherwise:
>
> 1) Start - Programs - Accessories - Dial-Up Networking
> 2) Right-click on the connection, choose Properties
> 3) Click on the Configure button (underneath the modem)
> 4) Click on the Connection Tab, then click on Advanced
> 5) In the space for Extra Settings, enter:
> ATW2S95=2
> 6) Click on OK, OK again, and OK a 3rd time to get out.
> 7) Try dialing to see if the connection speed results change.
>
> The above "ATW2S95=2" works with most Rockwell-based modems I believe.
> It's not guaranteed to work, but may do the job. I would assume if you
> can at least show GTE that the 14.4 is ALSO connecting at 9600bps, you
may
> be able to argue your point?
>
> I had a customer that called repair at BellSouth because he was having
> some noise on his line. As soon as he mentioned modem, the
representative
> said:
> "Sir, do you have a dial tone?"
> "Yes"
> "That's all we guarantee."
>
> Needless to say, we had him call back a month later (He didn't mention
> this to us until then) and said that he had all sorts of humming and
noise
> on his line, which didn't allow him to be able to hear well when he
called
> people. They came out, looked at his line, and found a problem.
>
> Telco's don't seem to like modems very much. <G>
>
> Jaime Bozza
> Nucleus Communications, Inc.
>
>