Dave Keal
SIERRA INTERNET
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On Tue, 20 May 1997, Jeremy Malli wrote:
> I'm having a very bad day over here. I'm running three PM3's with ComOS 3.5.1b13
> and am seeing some massive disconnect problems. It seems almost all my users are
> having to reconnect three to four times before getting a stable connection. They
> are constantly getting bumped and are getty very annoyed. This definately is NOT an
> isolated incident related to a particular platform or modem, it IS something in the
> PM3. I've been talking to some local guys at US West's CO here, and they're seeing
> a large number of errors with the Wink Back on a few specific ports. It's like the
> PM3 isn't recognizing that the lines are open, and are dropping the connections.
> I'm going to downgrade to 3.5.1b8 and see if that helps. I've tried b16, b13 and
> b11 with the same results. I've got some very angry customers and could use some
> advice on this matter. I appreciate any help...
>
> On a side note: Is there any way to busy out the modems in the PM3 locally, without
> US West involvement?
>
> Thanks in advance
>
> Visionary Communications, Inc.
> Jeremy Malli
> jeremy@vcn.com
>