> Once upon a time Jake Messinger shaped the electrons to say...
> >2. Not wall mountable - or is there a kit?? THIS IS ESSENTIAL!
>
> Nope. No one has ever asked, and we have no plans for that.
You'd be surprised how many people want that "router stuff" wall mounted
in the closet with their phone line stuff. I recently hooked up a T1
customer and left the router and csu on a desk in their office as the
closet they wanted it in was publicly accessible, had no lock, and the
gear was not yet paid for. I went back today to swap csu's (finally
solved my problems with the Cyclades router and BAT csu/dsu), and found
the PathRouter attached with metal straps to the wall of the closet (at
least the door has a lock now). I don't know why they didn't use the wall
mount holes...perhaps they figured the strapping would be more secure.
Personally, I'd rather have all the blinkenlights in sight of my desk for
various reasons.
> I don't know - frankly I don't like units being ANYWHERE where there
> aren't manuals. Invariably some tech ends up at a field site with his
> thumb up his ass because he forgot to bring the manuals and there are
> none there. Even if you left them there in a box marked "Emergency Use
> Only". :-)
Maybe all the devices need a little "manual pocket" attached to the top of
the unit. You could go the extra mile and encase the manual in glass and
attach one of those little hammers...break in case of emergency :)
> It is HELL in support when you have to read a friggin manual to someone
> over the phone...
>
> Can you tell I've done this?
I had to have this done recently so I could talk a remote customer through
setting his csu/dsu to line loopback mode. I was at home, called the
office on my cell phone with customer on my voice line (computer on my
other line of course) and had a coworker read the instructions to me which
I relayed to the customer. I need a set of manuals at home...and then a
big multiport setup with serial lines to everything (systems, routers,
BAT's) so I can do everything without leaving home.
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