Re: (PM) our PM3 disco stats

Russ Taylor (rtaylor@cmc.net)
Thu, 4 Mar 1999 10:34:47 -0800

On 3/4/99 10:08 AM, Bryan Wann (bwann@cwis.net) wrote

>Just called tech support after I posted and asked about this, they told me
>it "could be a plethora of things", and sent me modem troubleshooting
>worksheets.

Speaking of, anyone with an inside ear at Livingston got the skinny on
the tech support problems? Tech support seems to be more
support-no-answer, support-it-might-be-fixed-someday, and
support-it's-someone-else's fault. I'm assuming, charitably, that this
is a temporary problem, and that Lucent cares about the long-term needs
of their customers, not just about making high profit margins on their
PMs.

-- 
Russ Taylor (rtaylor@cmc.net, http://www.cmc.net/~rtaylor/)
Chambers Multimedia Connection Help Desk
"Hey, it don't split up even any more" -- Bill

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