Re: (PM) which telco to choke

Matthew S. Crocker (matthew@crocker.com)
Mon, 8 Mar 1999 09:19:58 -0500 (EST)

On Sun, 7 Mar 1999, Larry wrote:

Are you having the problems with the PRI AND the CT1's?

We had problems with our CT1's because the telco would randomly set the
switch to AMI/D4 instead of ESF/B8ZS. The line would be up but it would
be getting huge framing errors.

Have you tried looping the line and having the telco put an extended BERT
test on it?

-Matt

> We have 2CT1's and 2 PRI's feed off the same switch from our telco
> that are backhauled 32 miles to our location.
> over the past week we started experiencing allot of disconnects or cant
> establish
> a connection complaints. This started all of a sudden but does not effect
> all our users most users are using Supra or 3Com win modems there were few
> problems with these modems before last week.
> Telco gives us the bull that its our equipment thats the problem
> well its hard to believe that 2 different PM3's took a shit at the same time
> with the same problem
> but appease them put a new PM3 just out of the box in line of course it this
> box must be no good
> to it has the same problem.
> all the service is feed in on fiber through a NEC RC-28D digital multiplxer
> this unit also handles lines from other CELEC's and our Backbone.
> Is it possible that Multiplexer is the problem if so maybe IM going after
> the wrong telco.
>
> Thanks Larry L.
>
>
> -
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-- 
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Matthew S. Crocker 
Vice President / Internet Division         Email: matthew@crocker.com
Crocker Communications                     Phone: (413) 587-3350
PO BOX 710                                 Fax:   (413) 587-3352
Greenfield, MA 01302-0710                  http://www.crocker.com
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