Re: (PM) Off topic: Fixing customers' computers

Ian Smith (Smith@ian.org)
Wed, 10 Mar 1999 14:18:05 -0500 (EST)

On Tue, 9 Mar 1999, Craig Baird wrote:
> [...SNIP...] She just keeps saying "well
> you're not an insurance company" and "well my laptop was working fine
> before this happened..." It's about to drive me nuts!!!! There's just
> no way to reason with her!

Ask her, "If it was working fine, why did you bring it in for service
in the first place?" :-)

If someone broke MY laptop and I got a better one, I'd be happy.

--
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