Vern
----- Original Message -----
From: Craig Baird <bairdc@xpressweb.com>
To: <portmaster-users@livingston.com>
Sent: Friday, March 12, 1999 7:03 PM
Subject: Re: (PM) PM2 not resetting modem
>I had a similar problem when I bought my first Portmasters. A little
>over a year ago, we switched to the PM25 from our old Xylogics
>Microannex XL termservers. We were having a lot of problems with the
>Microannexes locking up every couple of weeks. Xylogics (Bay Networks
>now) couldn't figure it out, so finally in desperation we jumped into
>the Portmaster world with two PM25s.
>
>The only complaint I had with the PM25s was that they wouldn't reset the
>modem after each call, and from what I could tell, can't be configured
>to do so. I was used to this because my Microannexes did it. After I
>made the switch to the PM25s, I began to realize we were getting a lot
>of modems that would hang on hook (ring, no answer). These modems were
>all Practical Peripherals 33.6 minitowers. Our Practical 28.8
>minitowers were fine, as were our Supra 28.8s and our Hayes 28.8 modems.
>The problem was only on the Practical 33.6 models. I contacted support,
>and although they tried to help, it seemed that the Practical 33.6 modem
>just needed a reset after taking a few calls. I finally ended up having
>to write a Perl script to reset the modems. It ran as a cron job that
>connected to the PM25s every 5 minutes, and did a 'show ses'. If any of
>the ports had been released since the last run, it would reset that
>modem.
>
>Craig
>Xpressweb Internet Services
>bairdc@xpressweb.com
>http://www.xpressweb.com
>
>
>> On Fri, 12 Mar 1999, Jeff Greer wrote:
>>
>> :I have seen a problem with my PM2 3.7.2.
>> :Simply stated, it does not send a reset command to the modem after using
>> :Dialout/IP to call out over the network. I put a protocol analyzer on
one of
>> :my modems to verify this, and the problem was confirmed.
>> :
>> :Any ideas as to why this is?
>>
>> The portmaster will NOT reset the port each time DTR is dropped. Its only
>> on a bootup or a reset.
>>
>>
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>>
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