RE: (PM) Re: Compaq Presario modem

James Courtier-Dutton (dutton@livingston-ent.co.uk)
Thu, 25 Mar 1999 22:45:10 -0000

> -----Original Message-----
> From: owner-portmaster-users@livingston.com
> [mailto:owner-portmaster-users@livingston.com]On Behalf Of jon-lists
> Sent: Thursday, March 25, 1999 03:35
> To: I don't work for Lucent RABU
> Cc: portmaster-users@livingston.com
> Subject: Re: (PM) Re: Compaq Presario modem
>
>
> I've got a customer that has a Presario 2286, modem properties say it's a
> Rockwell HCF 56K modem... sometimes when he's trying to connect I can hear
> the modem handshaking with our PM3, but then he'll immediately get dumped
> and windows will pop up an error saying the modem on the other end isn't
> answering. I'm guessing this is because there was a modem
> handshake problem
> and windows never received the CONNECT or CARRIER response from the modem,
> so it thinks one never answered.
>
> Is there a update he can get for this modem? Compaq's website was no help.
> I'm running ComOS 3.8, because I can't run 3.8.2, after a few days 3.8.2
> stops giving people network connections and I have to reboot the PM3. I
> wish I could find an answer on why that's happening to me, because I hear
> the 3.8.2 modem code is superior to 3.8.
Opening a ticket with support is always a good place to start.
>
>
> At 12:14 PM 3/24/99 -1000, you wrote:
> >On Wed, 24 Mar 1999, Ed Schulz wrote:
> >
> >> Sherwood wrote:
> >>
> >> >do you have a list of the modems in particular Compaq models?
> >> >I'm trying to find out what the notebook 1620 has.
> >> >It's a DF modem, but browsing through Compaq's site gave me the
> >impression it could be either a Rockwell or Lucent...
> >>
> >> Lucent modems are still in all the Compaq Presario (and
> Armada) portable
> >> PCs. The latest official Compaq code for this modem is 1.6.15.1. The
> >> Lucent generic 5.43 driver
> >> <http://www.lucent.com/micro/K56flex/driver2.html> should run
> fine on this
> >> modem, although some features particular to the Compaq hardware may be
> >> different.
> >
> >AH! Thanks Ed!
> >
> >--
> >Aloha from Paradise,
> >
> >Sherwood
> >Got Clue? If so: ISPF! The Forum for ISPs by ISPs, <http://www.ispf.com>
> >
> >-
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> >
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