1) can the customer now connect to Ascend and USR?
2) how many customers left you for Ascend or USR?
Now, we get customers from competitors with Ascend and USR all the time
but that's [mostly] because of other reasons.
I am really mostly interested in apples/apples comparisons. What you
have is fairly valid (your competition is most likely using the same
telco and same configuration as you) but the question is if you put a
USR-TC in your environment, would you start seeing *BETTER* call completion
rates?
Lastly, what works in your environment doesn't necessarily work in ours.
Again, I have the feeling that the PM3 is a lot more sensitive to the
telco environments than others. I won't know until I get other RAS
equipment to play with.
Tim
On Thu, Mar 25, 1999 at 07:44:20PM -0600, Mia's Virtual Post Office wrote:
> Compaq Presario... Left competitor with Ascend and USR gear because they
> could not connect. One 5 minute call and a quick change by adding AT&FX
> into the Advance settings in the modem control panel.
>
> Card Type: LU1674 Chipset
> State: ACTIVE
> Active Port: S15
> Transmit Rate: 48000
> Receive Rate: 26400
> Connection Type: LAPM/V42BIS
> Chars Sent: 482221079
> Chars Received: 64449982
> Retrains: 0
> Renegotiations: 0
>
> Total Calls: 528
> Modem Detects: 497
> Good Connects: 497
>
> online for over 3 hours!
>
> jer
>
> "On a day no different than the one now dawning, Leonardo drew the first
> strokes of the Mona Lisa, Shakespeare wrote the first words of Hamlet, and
> Beethoven began work on his Ninth Symphony." And Windows98 Crashed!
>
> COMPAQ Class Action Law Suit: http://members.aol.com/CClass450/index.htm
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