Re: (PM) pri trouble

Jay Hennigan (jay@west.net)
Tue, 30 Mar 1999 13:12:53 -0800 (PST)

On Tue, 30 Mar 1999, Rob Genovesi wrote:

> Any idea where I should start trouble shooting this problem? :
>
> Alarms Violations
> ----------------------------- -----------------------------
> Blue 1 Bipolar 200508
> Yellow 2 CRC Errors 0
> Receive Carrier Loss 2 Multiframe Sync 737
> Loss of Sync 1
>
>
>
> This is a new PRI line from Pacific Bell, our second one. Our first PRI
> (line0) shows no violations. I assume calling PacBell and finding out
> about the line is the first logical step, but I was hoping to go after them
> with a little information on what might be the problem, since the first 4-5
> techs I always end up talking to don't know anything useful.

Are the numbers increasing when you do a !! ? If not, it's a glitch that
has passed. If so, they probably have something optioned wrong or in trouble,
call them and tell them that it's taking errors.

Unfortunately, Livingscent has no way to clear the counters short of
rebooting the box.

-- 
--        Jay Hennigan     jay@west.net    805-884-6323          --  
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