Re: (PM) Tell Us How You Feel

Michael Bryan (pmu@ursine.com)
Wed, 14 Apr 1999 09:12:56 -0700

Chuck Messer wrote:
>We want to know how you feel about our customer support services. To that
>end, we've posted a brief survey at
>
>http://www.livingston.com/forms/services.cgi
>
>The survey will take less than 10 minutes to complete and will help us
>serve you better.

FYI, when I filled out the survey, I initially put quotes ("") around
part of a text entry, specifically the field in Section 7, Question 3.
It didn't like that, and the error it got back was not exactly=
user-friendly,
although I -was- able to parse it and figure out what was wrong. (Changing
to single quotes allowed it to be accepted.) I imagine some people might
hit this, scratch their heads, and just give up.

Here's the text it gave:

Missing Or Invalid Data

sect7_q3 must contain only the following signs and characters:=
[A-Za-z0-9,.:@'-=3D+#&()[]/?*5.00404

Set-cookie:
userinfo=3Djobfunction&&state&&province&&email&&street1&&firstname&&street2&=
&businesstype&&zipcode&&weburl&&companysize&&country&&lastname&&companyname&=
&city&&phone&&jobtitle&&fax&;
path=3D/; expires=3DMon, 11-Oct-1999 15:59:14 GMT Set-cookie:
more_cookie=3Djobfunction&&state&&other&&zip_ext&&province&&sites&&email&&st=
reet1&&firstname&&street2&&lucent&&owner&&sect5_q8&&businesstype&&zipcode&&w=
eburl&&area_phone&&users&&companysize&&country&&lastname&&area_fax&&companyn=
ame&&city&&phone&&jobtitle&&fax&;
path=3D/ Date: Wed, 14 Apr 1999 15:59:14 GMT Refresh: 1200;=
URL=3Dhttp://www.livingston.com/expired.html Content-type: text/html

Michael Bryan
pmu@ursine.com

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