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About This Guide         


This guide provides instructions for installing and troubleshooting the PortMaster® 3 Integrated Access Server from Lucent Technologies, as well as pinout, electrical, and physical specifications.

Audience

This guide is designed to be used by qualified system administrators and network managers. Knowledge of basic networking concepts is required.

PortMaster Documentation

The following manuals are available from Lucent Technologies. The hardware installation guides are included with most PortMaster products; other manuals can be ordered through your PortMaster distributor or directly from Lucent.

The manuals are also provided as PDF and PostScript files on the PortMaster Software CD shipped with your PortMaster.

In addition, you can download PortMaster information and documentation from http://www.livingston.com/.

This guide provides complete installation and configuration instructions for ChoiceNet server software.
This guide provides the complete description and syntax of each command in the ComOS command set.
This guide provides a comprehensive overview of networking and configuration issues related to PortMaster products.
These guides contain complete hardware installation instructions. An installation guide is available for each PortMaster product line-IRX, Office Router, Communications Server, and Integrated Access Server.
This guide covers PMconsole Administration Software for Microsoft Windows, a graphical tool for configuring the PortMaster. The majority of the material in this guide also applies to the UNIX version of PMconsole.
This guide describes routing protocols supported by PortMaster products, and how to use them for a wide range of routing applications.
This guide can be used to identify and solve software and hardware problems in the PortMaster family of products.
This guide provides complete installation and configuration instructions for Lucent Remote Authentication Dial-In User Service (RADIUS) software.

Document Conventions

The following conventions are used in this guide:

Convention

Use

Examples

Bold font

Indicates a user entry-a command, menu option, button, or key-or the name of a file, directory, or utility, except in code samples.

Italic font

Identifies a command-line placeholder. Replace with a real name or value.

Square brackets ([ ])

Enclose optional keywords and values in command syntax.

Curly braces ({ })

Enclose a required choice between keywords and/or values in command syntax.

set syslog Logtype {[disabled] [Facility.Priority]}

Vertical bar (|)

Separates two or more possible options in command syntax.

Document Advisories

Note ¯ means take note. Notes contain information of importance or special interest.

 

Caution ¯ means be careful. You might do something-or fail to do something-that results in equipment failure or loss of data.

Warning ¯ means danger. You might do something-or fail to do something-that results in personal injury or equipment damage.

Contacting Lucent Remote Access Technical Support

The PortMaster comes with a 1-year hardware warranty.

For all technical support requests, record your PortMaster ComOS version number and report it to the technical support staff or your authorized sales channel partner.

New releases and upgrades of PortMaster software are available by anonymous FTP from ftp://ftp.livingston.com.pub/le/.

In North America you can schedule a 1-hour software installation appointment by calling the technical support telephone number listed below. Appointments must be scheduled at least one business day in advance.

For the EMEA Region

If you are an Internet service provider (ISP) or other end user in Europe, the Middle East, Africa, India, or Pakistan, contact your local Lucent Remote Access sales channel partner. For a list of authorized sales channel partners, see the World Wide Web at http://www.livingston.com/International/EMEA/distributors.html.

If you are an authorized Lucent Remote Access sales channel partner in this region, contact the Lucent Remote Access EMEA Support Center Monday through Friday between the hours of 8 a.m. and 8 p.m. (GMT+1), excluding French public holidays.

For North America, Latin America, and the Asia Pacific Region

Contact Lucent Remote Access Monday through Friday between the hours of 6 a.m.
and 6 p.m. (GMT -8).

Subscribing to PortMaster Mailing Lists

Lucent maintains the following Internet mailing lists for PortMaster users:

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-users-digest in the body of the message.
The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-radius-digest in the body of the message.


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