Re: (PMOD) Supramax 56i voice PCI

Kris Rallapalli (sysop@kepnet.com)
Thu, 06 May 1999 14:41:13 -0700

I upgraded my PM3s this morining. I use Supramax 56i voice PCI modem from home.
Connection speed is still 26.4K. Blame it on the phone line. I shouold have kept
my Sporster 28.8, always gave me 28.8K with no disconnects. Since the upgrade lot
of disconnects. Never had this before. I am the SYSOP, my system never hangs up on
me.

Josh Ebel wrote:

> Cedric,
>
> With speeds like 44000 and 50000 sounds like it may be a Flex call. If it
> was 45333 or 50666 it would be V.90.
>
> Try disabling the V.8bis tone on the client. Rockwell had a problem in the
> past where AT+MS=V.90 wouldn't force V.90 and Flex would still connect. I
> think this was fixed in 2.1.2.136 (maybe not:-). Try the following:
>
> at+a8e=,,,1
>
> This disables the V.8bis tone on the client Rockwell modem and kills flex.
>
> Thanks,
>
> Josh Ebel
>
> On Thu, 6 May 1999, Support Technique wrote:
>
> > Hi Josh,
> >
> > There's a the information i can give you, i wish it will be enough, if not=
> > feel
> > free to ask.
> >
> > The error messages i got are (translate from a french error message) :
> >
> > - Error 678, the distant computer do not answer, try again later
> > - Error 650 : the computer you are calling do not answer to a network
> > connection, check your server setting in the property of your connection.
> >
> > The modem is a Supramax 56i voice PCI
> > ATI0 56000
> > ATI1 255
> > ATI2 OK
> > ATI3 V.2.1.2 136 B
> > ATI3 SUPRAMAX 56I V90 PCI
> > ATI3 BUILD : NOV 10-1998 14:55:38
> > ATI4 K56 V.90 DP
> > ATI5 OK
> > ATI6 CANADA
> > ATI7 DP REV BA
> > ATI7 V90 SPX RAM VER 29
> > ATI7 V90 CTL RAM VER 29
> > K56FLEX SPX RAM VER 47
> > K56FLEX CTL RAM VER 47
> >
> > If i try to have k56flex before v90 whit this init string ( the only i found=
> > )
> > +MS=3DK56FLEX i receive the message, the computer do not receive answer=
> > from the
> > modem.
> >
> > When connecting, the connection if verry good, between 45000bps and=
> > 50000bps,
> > but it verry difficult to establish a connection
> >
> > Thank in advance
> >
> > At 14:04 99-05-06 , you wrote:
> > >Cedric,
> > >
> > >I know there are still problems with the HCF. It is documented in the=20
> > >release notes for 3.8.2c2. We are working with Rockwell to resolve these=20
> > >issues.=20
> > >
> > >Do you see any difference when forcing Flex or V.90? If so, which=20
> > >protocol works?=20
> > >
> > >Please send ATI0-ATI12 information. We should be able to learn a little=20
> > >more from that.
> > >
> > >Thanks,
> > >
> > >Josh Ebel
> > >On Thu, 6 May 1999, Support Technique wrote:
> > >
> > >> Hi Josh,
> > >>=20
> > >> Hi have a Pm3 whit comos 3.8.2c2 and i still have problem whit Supramax=
> > 56i
> > >> Voice PCI
> > >>=20
> > >> At 13:53 99-05-06 , you wrote:
> > >> >Rob,
> > >> >
> > >> >I can't speak for the other modems. But I am aware of some problems=
> > with=3D20
> > >> >the HCF that may cause this type of problem that we are curently=
> > working=3D20
> > >> >on.
> > >> >
> > >> >Do you have PM3s or PM4s? If you only have PM4 you have older modem=
> > code=3D20
> > >> >than 3.8.2c2. We will be releasing newer modem code for the PM4 (the=
> > same=3D
> > >> =3D20
> > >> >as 3.8.2c2) very soon.=3D20
> > >> >
> > >> >The newer code has some improvements that may help some of your=
> > USR/3Com=3D20
> > >> >issues.
> > >> >
> > >> >My suggestion of forcing Flex or V.90 wasn't a fix but a question to=
> > see=3D20
> > >> >which protocol is default on the client modem. Some older Rockwell=3D20
> > >> >codes prefer Flex over V.90. So by forcing the client into V.90 it=
> > will=3D20
> > >> >connect better. In same cases V.90 doesn't work right, by forcing Flex=
> > we=3D
> > >> =3D20
> > >> >can see if the problem is resolved. Then we know something is wrong=
> > with=3D20
> > >> >V.90 and to work on it.
> > >> >
> > >> >So, what happens when you force V.90 or Flex on HCF modems?
> > >> >
> > >> >Thanks,
> > >> >
> > >> >Josh Ebel
> > >> >
> > >> >On Thu, 6 May 1999, Rob Fisher wrote:
> > >> >
> > >> >> Hi Josh,
> > >> >>=3D20
> > >> >> >Can you send the ATI from this client modem? I belive this is an HCF
> > >> >> >Rockwell. Are you calling with Kflex or V.90? Is there any=
> > difffernece
> > >> >> >when forcing V.90 or Fflex.
> > >> >>=3D20
> > >> >> No it's not only HCF modems... it wide spread across a full range of=
> > =3D
> > >> modems=3D20
> > >> >> including some USRobotics Sportsters. We are at an absolute loss as=
> > what=3D
> > >> to=3D20
> > >> >> do because there is no common factor.... sometimes if we swop the
> > clients=3D
> > >> =3D20
> > >> >> old modem for a NEW Sportster is solves the problem but then we still=
> > =3D
> > >> have=3D20
> > >> >> clients with new Sportsters with the problem.
> > >> >>=3D20
> > >> >> Switching off V.90 may well stop the problem but that's really not an
> > >> option.
> > >> >>=3D20
> > >> >> It appears to be a V.90 problem that surfaces when the phone line is=
> > not=3D
> > >> so=3D20
> > >> >> good... but this is still a guess.
> > >> >>=3D20
> > >> >> We are eagerly awaiting the new ComOs in the hope that the problem=
> > is=3D20
> > >> >> solved. In every single case that we have followed up and we switch=
> > the=3D
> > >> =3D20
> > >> >> customer to our USR Total Control they have NO PROBLEM.
> > >> >>=3D20
> > >> >> I am convinced that the PM3's and 4's modem code is sub standard
> > compared=3D
> > >> =3D20
> > >> >> to Cisco and USR. And sheezzz I hope I'm wrong because I have a USR
> > Total=3D
> > >> =3D20
> > >> >> Control with 60 modems and a brand new PM4 with 180 modems! :-(
> > >> >>=3D20
> > >> >> Regards Rob
> > >> >> Club Internet KwaZulu Natal - http://www.kzn.lia.net
> > >> >> KZNet the REAL Net Radio - http://www.kznet.co.za
> > >> >> Phone (031)709-2173 Cell (082)490-0265
> > >> >>=3D20
> > >> >> -
> > >> >> To unsubscribe, email 'majordomo@livingston.com' with
> > >> >> 'unsubscribe portmaster-modems' in the body of the message.
> > >> >>=3D20
> > >> >
> > >> >-
> > >> >To unsubscribe, email 'majordomo@livingston.com' with
> > >> >'unsubscribe portmaster-modems' in the body of the message.
> > >>=20
> > >> --
> > >> C=3DE9dric Tardif
> > >> support@destination.ca=3D20
> >
> > --
> > C=E9dric Tardif
> > support@destination.ca=20
> -
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