(PMOD) GVC Modems

Bud Bennett (bennetb@cadvision.com)
Tue, 18 May 1999 08:51:14 -0600

I'm seeing an odd trend since we upgraded our PM3's to ComOS 3.8.2c2 on
Sunday.
Anyone who has suggestions as to how we can fix these people would be
highly appreciated. Our Techs tried a couple of init strings without success.

Here's two complaints we've recieved so far that typically go like this:

"I have a client who as of yesterday can no longer connect to our regular
v.90 modem pools. She gets error 629 - You have been disconnected from the
computer you dialled, each time she tries to connect, but she can connect
to 508-6618."

508-6618 is the pilot number for our USR Total Control Equipment. If you
need info about this equipment, I would be happy to give it out.

Both of these Modems are a GVC v.90 Canada modem

The info for one of them is as follows:

ati1 CD04.08-600 A Parallel v.90
ati2 ok
ati3 CL-MD56XX
ati6 US
ati7 AEIGIS560SKVF1

I have to apologize if this doesn't seem like much but this is all the
techs had me go on. BTW, I personally own a USR x2 modem upgraded to V.90
Firmware 4.6.6 and it's solid as a rock with 3.8.2c2. Good job Lucent!

--------------------------------------------------------------------------
Bud Bennett CADVision Development Corporation
bennetb@cadvision.com Suite 1810, 300 5th Avenue S.W.
Internal Systems, Calgary, AB, Canada T2P 3C4
Modem Network Administrator Phone: (403) 777-1300
http://www.cadvision.com Fax: (403) 777-1319
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