My compliants have dropped off 98%. Customers who had given notice
have changed their minds and renewed their subscriptions. Customers
who were thinking of quitting, have have gone from concerned questions
to emails remarking how they no longer get disconnects and are now
pleased with the service.
Ya that damn Motorola SM56 modem is still haunting me when it rains,
but I no longer cringe when the phone rings.=20
I was looking at a 3com product for my next box but I think I'll stick
around now too.
Thanks guys. Well done.
Dan Schmidt
Lakehead Internet
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