Bill Dunn
> On 6/25/99 7:43 AM, Jonathan Beck (jon@pressenter.com) wrote
> The "Unknown rate" problem is really easy to fix: it means that the
> customer doesn't have the right modem script (CCL file) for their modem
> selected in the Modems control panel. They probably have Global Village
> Gold/Platinum selected, what they need is Global Village 28.8-56k. They
> can find this on the CD that came with the modem.
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