Stephen
> -----Original Message-----
> From: owner-portmaster-modems@livingston.com
> [mailto:owner-portmaster-modems@livingston.com]On Behalf Of mick
> Sent: Friday, December 17, 1999 12:01 PM
> To: portmaster-modems@livingston.com
> Subject: (PMOD) Lucent LT Winmodem and Com OS 3.9b24
>
>
> hi all -
>
> we upgraded to Com OS 3.9b24 three weeks ago, and have had a few people
> call in with trouble - most of which has been resolved by either
> limiting the connection rate or updating the client firmware. i've got
> a peculiar one now, though ..
>
> customer called in shortly after the upgrade, couldn't get connected.
> we determined that he had an LT Winmodem (came installed in his IBM
> Thinkpad) and applied the most recent firmware upgrade - this appeared
> to fix the problem at the time.
>
> two days later, he called back, saying that he could not get connected
> again. since then, i have tried everything i can think of to get him
> hooked back up. we've tried various combinations of error and flow
> control, including -v90=1 in the init string, adding 2, 3 and 4 commas
> to the end of the phone number. just recently, i had him lower the
> maximum connect speed from 57600 to 38400, and now the modem hangs
> during handshaking.
>
> wondering if anyone can offer any further suggestions. we have one
> machine that we didn't upgrade, and will be giving him the number for
> it, but it would be very useful to get an idea of what's going on here
> so that we might be able to resolve similar issues in the future.
>
> many thanks.
>
> - mick szucs -
> onramp network services inc.
>
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