Re: Stuck W1 port

John G. Thompson (jgt10@livingston.com)
Tue, 8 Oct 1996 16:20:47 -0700 (PDT)

On Wed, 9 Oct 1996, S. Van Steen wrote:
>
> This looks like a telco problem but after replacement of the V.35 modem
> and putting it on different wires it still continued:
>
> Tried Comos 3.1.4 and 3.3.2c2, same results. W1 functions for about a day
> reading occasional frame and abort errors then all of a sudden it stays
> on ESTABLISHED, idle time remains 0, but not a single bit can go thru;

You mean the input and output byte counts on the W1 port stayed at zero (0)?
What kind of error counts are you seeing? Is this PPP or frame relay?

> the other side is a cisco saying "line protocol down". A reset W1 solves
> it each time. Needless to say this is most annoying :-(

Yeah. It is very annoying. What happens if you reset the cisco interface?

> Previous experience with "stuck" lines always required a physical reset of
> the V.35 modem and where always a telco problem but since this one kicks
> back in after a "soft" reset ... Could this be a hardware problem with
> the W1 port ?

Anything is possible. The reset of the port does restart the negotiation
process on the link. I can't remember how long th PM will try to establish
a connection before it quits.

If this is causing a continuing problem please remember that Livingston
tech support available by calling us toll free at 800-458-9966.

JGT

--
John G. Thompson      Livingston Enterprises Inc.    Phone: (800) 458-9966
JOAT(MON)             6920-220 Koll Centre Pkwy.       Fax: (510) 426-8951
support@livingston.com Pleasanton, CA 94566      http://www.livingston.com