'Refuse to acknowledge'? I confused, do you mean the W1 port doesn't go to
established after you have reset it?
> though
> it's been almost 36 hours since it last had one of its fits, which confuses me.
> We have multiple leased lines here, and only one is being the problem child.
> (Though another one was acting up on Sunday, but that may just be local telco
> problems... it seems to have fixed itself, and its behaved fine for several
> months).
So this one line has had continuing problems? Is it PPP or frame relay?
What is the router on the other end of the link?
> I'm baffled as to what the problem is. Likewise, we are seeing a large number
> of framing errors on this one PM, though I don't know if it's the PM or line
> quality. According to the CSU, the quality on the line is dubious at times,
> but the hits don't coincide with the periods of the PM silence.
Framing errors indicate line problems. I'm not sure how a CSU means line
quality, maybe you can fill me in on that aspect.
What CSU/DSU are you using?
Periods of silence? Do you mean no traffic through the W1 port as
indicated by the input and output counters on the W1 port?
> It has me baffled as well. It -seems- to be a software problem from the
> ability to reset the port, though the framing error count bothers me. This is
> ComOS 3.3.2 (no c2, but as I understand it, that's mainly ISDN fixes, and we're
> not doing that at the moment).
If you are getting framing errors, then there is most likely a line
problem.
I'm not sure what you mean by a problem with the ablity to reset the
port? What are you expecting the command to do and what are you seeing?
Maybe I can explain or fix the problem.
> In a sick way I am glad to see I'm not the only one with this problem.
I feel bad that you guys are having a problem, how can I help?
If you want more than email assistance, call Livingston tech support at
800-458-9966.
JGT
-- John G. Thompson Livingston Enterprises Inc. Phone: (800) 458-9966 JOAT(MON) 6920-220 Koll Centre Pkwy. Fax: (510) 426-8951 support@livingston.com Pleasanton, CA 94566 http://www.livingston.com