Re: Which "PoP in a box" to use????? (fwd)

MegaZone (megazone@livingston.com)
Tue, 8 Oct 1996 17:15:57 -0700 (PDT)

Once upon a time Christian Nielsen shaped the electrons to say...
> I heard that there will be a time coming that one will have to pay for
>manuals and get the CD for free...

If that drifted my way you would have already heard the yelling. ;-)

I would fight such a move very, very strongly. It only benefits us to have
the manuals in your hands. When users don't have docs, they call support.

Now, if we were like some OTHER manufacturers and we forced you to pay for
all support, then it might be an underhanded way to force people to pay us -
either for manuals or for support.

Right now we ship the CD-ROM and manuals with all HW. You can order them
seperately for a price too. I don't know of plans to change that.

-MZ

--
Livingston Enterprises - Chair, Department of Interstitial Affairs
Phone: 800-458-9966 510-426-0770 FAX: 510-426-8951 megazone@livingston.com
For support requests: support@livingston.com  <http://www.livingston.com/> 
Snail mail: 6920 Koll Center Parkway  #220, Pleasanton, CA 94566
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