I purchased a 'router' based on the decision that Livingston provides
'technical support' free of charge; but, I was 'wrong'. I placed a call
yesterday, opened a 'ticket' and waited since then......now 20 hours later;
I still have not received any 'SUPPORT'. I was on 'high priority'
list........I feel sorry for the ones on the lower-priority
list......although it was 'frustrating' to re-schedule all our network set-up.
I sent the Livingston router back and will be receiving a 'CISCO' router.
At least now I know I will be getting the support when I need it......and I
am willing to pay for it!!!!
Thanks your 'lost' customer.
AlbertD.
Thinline Communications
Arcadia, California