Re: tech-support

elliot.christenson (chried26@gbcwis.uwgb.edu)
Thu, 19 Dec 1996 13:55:38 -0600 (CST)

On Wed, 18 Dec 1996 albertd@thinline.com wrote:

> Livingston..........your technical support......."SUCKS"!!!!!!!!!!!

I disagree completely. I have never dealt with as professional a team as
the Livingston tech support. I especially appreciated the help that I got
a few weeks ago from a pair of guys (sorry, I forgot your names!). I did
my best to explain my problem, they telnetted in, did some checking, and
in less than 1/2 hour my entire problem was solved. If this is below the
norm for the industry, well, this is a pretty good industry to be in.

Elliot Christenson
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