Vern
----- Original Message -----
From: <pmuser@minbar.taranaki.ac.nz>
To: <portmaster-users@livingston.com>
Cc: <portmaster@ednet.co.uk>
Sent: Tuesday, March 23, 1999 4:04 AM
Subject: Re: (PM) Portmaster 3 / ISDN problem and errors...
> Sigh, this one has come back to hit me hard. At 2:30 AM this morning our
Telco
> upgraded (?) our switch. When a customer notified me iof a problem, I
checked
> out the Portmaster to find sure enuff the ISDN was going up and down. So I
did
> our usual trick, hard reset, loopback the line, take the loopback off and
voila
> f*%$ it still doing it. Repeat process several times, same result. Ring
Telco
> "The problem is at your end", ring supplier, "the fault is the Telco's
> provisioning of the line". ping pong ping pong. Finally we have
> 1) The Telco accepting no fault.
> 2) The supplier admitting that there is a problem and to downgrade to
3.7.2c3
>
> Hell I'm sure all our v.90 customers are going to love that. Has there
been
> any progress on this? A closed beta we can get on? Not that it's going
> to matter by the morning, we won't have any customers to not have their
> calls answered.
>
> >
> > On Fri, 5 Feb 1999, Bo Bendtsen wrote:
> >
> > > I am one of those that cannot upgrade to 3.8 or 3.8.2. I am told that
I
> > > am one of those that are waiting for a fix that cures a synch problem
> > > with the ISDN code.
> >
> > Lucky you. Some of us have to run the broken 3.8 code because we had
> > foolishly said to our users that we would do V.90 like the rest of our
> > competitors.
> >
> > ComOS 3.8.2 does *nothing* to address the E1 PRI signalling issues, it
> > fixes <gasp> V.32 modem code (among other things).
> >
> > > I am currently running 3.7.2c3
> >
> > Good choice, it's very stable. I think it's the best version of ComOS
> > ever apart from it lacking V.90 and some of the other nice features of
3.8
> >
> > > My problem occurs lets say every 2 months, where suddenly the PRI
drops.
> > > The line does not come up again and I have to turn it of for a few
> > > minutes while C&W runs a diagnostics or take the line out of service
for
> > > 1-2 minutes, then suddenly it comes back.
> >
> > > Could anyone please send me some comments on this subject, which I
wish
> > > would go away.
> >
> > Sorry to be the bearer of bad news, but that's all I've had for the last
2
> > months.
> >
> > Regards,
> >
> > --
> > Richard Morrell
richard@ednet.co.uk
> > System Administrator - edNET: Internet Access for Edinburgh -
www.ednet.co.uk
> >
> >
> > -
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> >
>
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>
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