im a jerk.
the reason you cant is you dont ask your client to pay for you. you just
ask them to pay for their dialup. go be a professional and do what you
need to do. im sure you can figure it out. ie...
if a modem is shit, take a real modem over and prove it. then sell it,
your time, or give it to them and sell your time.
blah blah...
On Thu, 25 Mar 1999, Mia's Virtual Post Office wrote:
>
> I don't think anyone on this list, or related to this post is a jerk.
> And yes John, you are correct, these are legitimate concerns. Believe
> me, dealing with customers leaving for these reasons has had me nearly in
> tears on several occasions.
> >
> >If the other guy's can make LT's & HCF's work WITHOUT slowing them down,
> >why can't we. Maybe you live in a fiber world, but here in GTE North
> >territory, I am lucky if I can get Trunkside CT1's.
>
> Actually I don't live in fiber world, we are moving to it, but for moment
> we are in a rural backwoods area in Wisconsin just like you. We are
> practically neighbors. We are in Ameritech land and the copper sucks.
> >
> >You can offer us a solution, but think twice before you rip someone a new
> >a__hole. You may be the only one on earth that doesn't have braindead
> >users that complain when they can't figure out how to get the 3.5" (floppy)
> >hard disk into their (system unit) modem.
>
> I have offered a solution, and no, I'm not ripping anyone a new asshole.
> If I came off that way, I am truly sorry. And, no I do have idiots for
> users that have no clue how to turn on their computer, but want to surf
> the Internet.
> >
> >Thank You for the information you provided. But don't you think that with
> >a majority of users complaining about problems with a product, that Lucent
> >would work on the problems before starting to create new headaches.
> >
>
> Yes, I believe this hole heartedly. Lucent does need to listen to all of
> our concerns, and I assume that they are and do. I'm just trying to
> indicate that we have not been able to wait for Lucent. We have had to
> buck up and bite the bullet, and just deal with these problems one by
> one, until they are solved. Personally, I would rather work and extra 4
> hours a day to keep that 1/3 user base you are referring to. It goes a
> long way in their mind knowing that someone was willing to bend over bas
> ackwards for a few buck a month. But believe me, I will continue to hate
> Compaq and the crappy flavors of modems, especially the win modem.
>
> On another note, John, since we are practically neighbors, I can fax you
> any fixes we have and would be glad to keep you updated of them. You, as
> well as many people on this list have been quite helpful to us in the
> strange, idiotic questions we have had and I enjoy this type of exchange.
>
>
> Again, I did not mean to come off sounding arrogant or nasty, but if
> Lucent takes time to revise their code to compensate for stragglers, then
> I have to find the fixes on my own. I gave up complaining a long time ago.
>
> jer
>
> P.S., how's the weather up there? It was pretty nippy this morning...
> Also, were affected last night by the fiber cut in Illinois, we were
> able to brave the storm, although rather slow.
>
>
>
> "On a day no different than the one now dawning, Leonardo drew the first
> strokes of the Mona Lisa, Shakespeare wrote the first words of Hamlet, and
> Beethoven began work on his Ninth Symphony." And Windows98 Crashed!
>
> COMPAQ Class Action Law Suit: http://members.aol.com/CClass450/index.htm
>
> -
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>
Robert H. Hanson Cutting Edge Communications, Inc.
422 West Riverside Reliably Serving Idaho & Washington For 5 Years
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