Re: (PM) Re: Compaq Presario modem

Nik Donovan (nik@neumedia.net)
Thu, 25 Mar 1999 22:31:33 -0500

>>
>
>Yes it would, unfortunately life life is rarely simple, prejudice usually
>wins out over rational thought, and Serbian kill Albanians. The point is
>the people who call our servers are not interested into wheres, whys or
>excuses. If it doesn't work and they find it works elsewhere they will
>go elsewhere. If Lucent don't get their act together and supply modem
>code that works (as well as fixing a few other "oh my god" bugs) then
>the people that buy Livingston Portmasters will either go out of business
>or switch to other NAS's.
>
>
Hurrah, especially when half a dozen other vendors already support things
that are not on the drawing board for 3.9. All these new releases of modem
code are nice. But bottom line the pm3 seems to be lacking in great regard
and I have lost over a hundred customers due to the fact that we invested
wholeheartedly in the pm3 when our operations switched to v.90. (8 pm3's
here) Don't get me wrong there are great deal of advantages but try
trouble shooting a bad telco circuit. Or really figuring out why a
customers gets disconnected or the rare usr that the pm3 won't even answer.

bottom line my next order is a cisco.

Nik Donovan
Some Backwater ISP
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