> We can not get the modems to connect at any higher than 24000bps.
With PM2 you can not get speeds higher the 33.6K incoming. 56K connections
require a digital connection (BRI, PRI, CT1) on one side of the connection.
You can place 56K outbound calls to a digital server. What speed you get on
an outbound call is determined by line conditions.
If the top speed is 24K that is normally an indication that you or the users
are behind a SLC switch.
> I was thinking that there were a number of reasons why:
> Upgrade firmware in the PM2e - 3.5 to 3.7.2
This will not affect modem speed but it is something you should do.
> Upgrade the modem firmware (if possible)
Yes, always make sure you are running current firmware on the modems.
> Maybe there is a telco issue - the lines will not allow us to connect at
> 56K because there are two many switches before it reaches the final
> destination (thereby disabling X2). I had this problem before with my ISP.
It is possible but one side of the connection must be digital.
> My reasons are only speculative. Can anyone tell me what I really need to
> do to allow our users to connect at higher speeds (closer to 56K).
For your users to dial in to you at 56K you will need a PM3 or a PM4. You
will then need your incoming service carried in on a PRI or CT1. If PRI/CT1
is too expensive or not available but BRI is, people on the list have used
an altas 800 to convert BRI to PRI.
--Thomas C Kinnen - <tkinnen@livingston.com> <tkinnen@sobhrach.com> [RADIUS Test Engineer] - LUCENT Technologies RABU "All of the opinions stated above are my own and not my employer's, unless they were given to me by my employer" - To unsubscribe, email 'majordomo@livingston.com' with 'unsubscribe portmaster-users' in the body of the message. Searchable list archive: <URL:http://www.livingston.com/Tech/archive/>