Re: (PM) Off Topic.. Moving an ISP

Mike Greene (mikeg@rockisland.com)
Fri, 02 Apr 1999 12:25:48 -0800

At 01:55 PM 04/02/1999 -0600, Mia's Virtual Post Office wrote:
>Hello, I would like to get feed back on ISP's that have moved to a new
>location. Horror stories, telco nightmares and screw ups, down times,
>etc.. We will be moving into our new data facility shortly and have a
>pretty good plan of action, however I would like input from others that
>may have experienced traumas whilst making a move.

Having done this about 2 years ago I can offer this:

1) Make sure you have proper power (correct plug configs, etc for your UPS's)

2) If you can get smart-jacks installed & tested for T1, POTS etc before
hand that is a major bonus

3) Cell phones, pagers and a "chain of command" for communication to/from
moving people, personnel

4) Assign each employee responsibility for their own workstation, and
associated peripherals.

5) Notify your upstream provider of your move and any alternate phone
numbers they can reach you at (item 3) in case of trouble, or alarms.

6) Plan your move on paper and have several people look at it for omissions
or logistical errors.

7) In regards to item 6, plan your sequence of equipment power down and up,
who will do it and how you will handle the movement of equipment (NOC
related hardware).

8) Hope for the best, plan for the worst

Good luck!

- Mike

------------------------------------------------
Rock Island Communications, Inc. (360)-378-5884
http://www.rockisland.com/ San Juan Islands, WA
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