Thanks.
Philip
-
--Philip Kish ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ http://www.ithink.net ~~~~~~~~~~ iThink, Inc.
(941/299-6372, ext.22)
----- Original Message ----- From: Gabriel Mains <gmains@southwind.net> To: John Lange <microjl@palacenet.net> Cc: <portmaster-modems@livingston.com> Sent: Tuesday, May 11, 1999 2:34 PM Subject: Re: (PMOD) Compaq - Rockwell HCF Modems - Still Broke
> > John, > > We have been running into the same problems here when we upgraded to > 3.8.2c2. There is light at the end of the tunnel tho. Here is what we have > found is a sure fire fix for the problem: > > If the customer is unable to connect at all, try having them connect at a > lower speed (use +MS=V32 for 14400 connections which seems to work every > time so far.) just long enough to download the new drivers from > http://www.modulartech.com/modem.htm > > Have them update the driver (it will tell them it is not the right driver > for their device, but it is) and they should be back up to 56k speeds > again. > > This fix has worked on 5 different occasions with compaq AND AOpen HCF > modems. > > Gabriel > > On Mon, 10 May 1999, John Lange wrote: > > > HI > > > > I have several customers with these Compaq/Rockwell HCF modems and for many > > of them the Upgrade to 3.8.2c2 either broke or made their connection worse. > > Does anyone have a clue as to what to do with these pieces of junk? > > Besides toss them and put a REAL modem in it's place. > > > > Even with the latest Compaq - Softpaq installed, many of them cannot connect. > > > > I have seen a few less tech support calls for the USR & LT Win-modems. > > > > JOhn :} > > > > > > John C. Lange, Sr. PALACE dot NET, INC. > > microjl@palacenet.net MICRO-TECH Computers, Inc. > > 608.742.1601 & 6980 1819 New Pinery Road > > http://www.palacenet.net/ Portage, WI 53901 > > MSCE Training for only $150.00 - http://dpec.palacenet.net/ > > Authorized iPSwitch WebVar @ http://www.microt.com/iPSwitch/ > > > > --- __o > > --- _-\<,_ Fastest Service in Town > > --- (_)/ (_) > > - > > To unsubscribe, email 'majordomo@livingston.com' with > > 'unsubscribe portmaster-modems' in the body of the message. > > > > //////////////////////////////////////////////////////////////////////////// /// > -------------------------------------------------------------------------- ----- > Gabriel Mark Mains SouthWind Internet Access, Inc. > SouthWind Technical Support 120 S. Market Suite 330 > 316-263-7963 > Tech: What version of windows are you using? > Customer: Microsoft Windows 2000 Beta 3 Release Candidate 0 Build 1946 > Tech: AARRAAGGHH!!!! (Click) > Customer: Hello??? Anyone there??? > -------------------------------------------------------------------------- ----- > \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ \\\ > > > - > To unsubscribe, email 'majordomo@livingston.com' with > 'unsubscribe portmaster-modems' in the body of the message.
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